$99 per hour for online instructor-led training!
Receive any of our training courses for only $75 per hour*! 50% off the current list price of $150 per hour! Unlimited number of attendees! Contact us to schedule or inquire more about this special.
*On-site training can also be used with this discount, but requires travel and expense reimbursement.

What QMSS can do for you!

Step 1: Review financial status

The first thing QMSS will want to discuss with you is your "case for change". We work with you to figure out where the focus of your improvement efforts should be directed, if that is not already well defined in your company.
Artifact: Financial Opportunity Assessment

Step 2: Review Future State of Business

After looking at the financial information, the next step is to focus on the future of the company, to see where the business is headed. We don't want to focus on an area of the business that is being outsourced, being obsoleted, or not aligned with the company vision.
Artifact: Future State Value Stream Map

Step 3: Determine critical projects

The next step is to combine the future state with the financial assessment to develop a list of activities and projects needed to meet your financial goals and future state of your business.
Artifact: Project Deployment Strategy

Step 4: Assign Resources

For all major activities, particularly the improvement projects (read more about how we can help), there needs to be a project charter defined, so that each project leader can effectively lead the team to success. The charter includes the key metric that should be improved, the goal for improvement, the project leader, team members and mentors (often times this will be our role), along with project scope, business case and timeframe for completion.
Artifact: Project Charters

Step 5: Train Resources

To successfully complete an improvement project, the project leader and team members need to have a solid understanding of the Lean and Six Sigma tools. We can provide Just-In-Time training on the major tools and techniques needed for most projects.
Artifact: Training Plan for Key Resources

Step 6: Review Projects

In order to keep these key projects from failing, it is important to cadence and regularly review the projects, in order to make sure they are on-track, on-schedule, and getting the results and support that is needed. Any potential risks to the project should also be discussed during these reviews.
Artifact: Scheduled Project Reviews

Step 7: Validate Success and Controls

To prove the success of a project, there should be a statistical analysis that validates that the new process has been improved, and that the process is "under control" (consistent results expected in the future). Without this analysis, there will always be discussions on whether the improvements were valid or not. Without proper process controls, the results may not be sustained in the long term.
Artifact: Statistical Analysis showing Improvements

Project Support

QMSS believes there are three types of projects

1. Data Collection Project - The sole purpose is to determine if an improvement project is needed (if the business case is sufficient). The project is focused on getting data collected, or organized, in order to determine if valuable resources should be applied to resolve it. This can take extensive amount of time and resources just to capture the data, but often times, teams launch into an improvement project without the necessary data, and are doomed to failure.
   • We have vast amounts of experience in extracting data from data systems, databases and different file formats, in order to get the data in some useable format for analysis. We also are experienced at setting up web-based systems to capture new data, along with key variables, so that the data is accurate, and can be analyzed quickly, once enough data has been collected. Contact us for obtaining a quote for these services.

2. Improvement Project - The goal of this project is to take a metric, baseline its historical performance and make it significantly better. Another key assumption is that the root cause is unknown, or has not been proven with data. This is typically the Lean Six Sigma Black Belt and Green Belt projects. There is a financial benefit to the company when the metric is improved, and the team members and project leader need to have sufficient skills in Lean and Six Sigma.
   • We can provide Black Belt resources to support your projects. We call it "Rent a Black Belt". We can provide resources to help manage the project, train the team members, and help mentor the project leaders through the project, following the DMAICR model. Contact us for obtaining a quote for these services.

3. Implementation Project - The solution is already known, it just requires someone to utilize strong project management skills to keep it on task, under budget, and well communicated.
   • We do not support these type of projects.

Feel free to contact us if you have any questions, or would like a low cost quote for business improvement consulting, project support, mentoring, or training classes and materials.

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