Receive any of our training courses for only $75 per hour*! 50% off the current list price of $150 per hour! Unlimited number of attendees! Contact us to schedule or inquire more about this special.
*On-site training can also be used with this discount, but requires travel and expense reimbursement.
Whether your company is experienced in quality improvement intitiatives, or
just beginning. Whether your initiatives are on a small scale (at the
individual team level), or larger scale (at a company-wide level), it is
important to emphasize and remember that the main component of any effective
quality, process, or performance improvement initiative is your TRAINING
PROGRAM.
"Quality" has been described by Quality industry leaders as...
Quality = Training! Training! Training!
If you don't have an effective training program, the right training modules, and an educated workforce,
your ability to ensure and maintain high quality levels will be limited.
The education of your teams, and the enhancement of the workforce's skills,
knowledge, and abilities, is essential to driving quality improvement. To
improve quality requires an effective application of the "right" tools, at
the right time, by the right people. There are 56 main root cause analysis
tools! QMSS has identified a few simple tools that can be quickly learned,
quickly applied, and most importantly, can show quick results (more will be
added in the future).
These tools are simple, and do not require a Ph.D. in Statistics to learn,
understand, and apply. But most importantly, when disciplined use of these tools are mandated, they become highly effective towards solving problems.
At the onset of a quality improvement effort, we
encourage companies to focus on "education" in basic quality improvement tools and
to require "recurring" training to ensure their workforce's effectiveness.
The following courses are available as instructor-led classes. Rates are shown at the bottom of this page
Course
Details
Hours
Root Cause Analysis
Learn what is a root cause, why it is important, a problem solving process to follow to find the root cause, and a basic overview of many quality improvement tools to utilize throughout the problem solving process. Course includes a manufacturing and business process example.
4
Intro to Statistics
Learn about variation, mean, standard deviation, normal distribution properties, Z-scores, sampling, proportions, probabilities, confidence intervals, t-tests, hypothesis tests, p-values, Multi-Vari charts, and more. Utilizes sample problems with Minitab.
4
Lean Six Sigma
Learn what is Lean, what is Six Sigma, why they should be combined, 7 forms of waste, DMAICR model, basic Lean tools, basic quality tools, financial overview, and deployment strategy. This course is geared towards Leaders, managers and process support staff.
4
Lean Thinking
Learn about the 7 forms of waste, Value Stream Mapping, Pull, Kanban, 5-S, One Piece Flow, Visual Controls, andmore. Specific training on one tool can also be provided.
8
Statistical Process Control (SPC)
Learn about variation, mean, standard deviation, histograms, variable control charts (x-bar, individuals), attribute control charts (p, np, c, u), run rules (Nelson and Western Electric), capability indices (Cp and Cpk) and stability.
4
Intro to Minitab
Learn how to import/export data, create, manipulate, and restructure data, basic statistical analysis, such as basic charts, Histograms, Boxplots, Dotplots, Scatterplots, Tables, Measures of Central Tendency and Variation, Capability Analysis and more. Sample problems included.
4
Key Characteristics
Learn how to take Customer Requirements and flow them down into your process, and down to the supplier level. Customer didn't give you any? We can also start with a list of customer requirements, and show you how to determine which ones should be 'Key'. Class example uses a real-life part from your company to show how it is done.
8
Design of Experiments Overview
Learn about DOE vs other approaches, interactions, the planning process, Full Factorial experiments, ANOVA and other basic experimental concepts. This course is geared to those with little to no DOE experience.
4
Design of Experiments
Learn about DOE vs other approaches, interactions, the planning process, Full Factorial experiments (2^k), ANOVA, Fractional Factorial (2^k-r), Response Surface Designs, center points and more advanced experimental concepts. This course is geared to those who will be planning, setting up, performing and analyzing DOE's. Utilizes sample problems with Minitab. In-class catapult experiment performed.
20
FMEA
Learn about Process and Design FMEAs, RPN's and the Severity, Occurrence and Detection tables, key points for performing an FMEA, FMEA implementation process, and other topics related to FMEA's. This course is designed to prepare individuals to perform FMEA's on their processes. In-class example developed.
4
Measurement System Analysis (MSA)
Learn about measurement variation, specifically setting up, performing and analyzing Gage Repeatability and Reproducibility (R&R) studies, calibration, bias, linearity, consumer/producer risk (Type I and II error). Will also cover Attribute Gage R&R (Attribute Agreement Analysis). In-class exercises of Variable and Attribute Gage R&R's will be performed utilizing sample problems with Minitab.
4
Advanced Product Quality Planning (APQP)
Learn how to get your company ready for meeting the requirements of APQP, with specific training on Process Flow Diagrams, Design and Process FMEA, Control Plans, Capability studies, Gage Repeatability and Reproducibility (R&R) studies and more, in order to prepare you to successfully submit your PPAP documents. Examples will be completed with your actual processes and product. Training conforms to AIAG manual recommendations, and will be necessary reference material for the training.
4
Don't see something you like, contact us and find out if we have it available. We can also adjust the length of time for each course, depending on the objectives of the training. We can customize any courses above with specific examples, terminology to meet your company, and modified topics based upon needs.
We can also take your company training material (related to topics we have expertise in), and teach the material for you (with some initial review/discussion of material). Have an international company, and looking to teach company materials in the US? Contact us for information on how we can help!
Online training courses and template downloads are also available in the store for those who would like to perform the training yourself.
How much will training cost?
Since we are an internet-based company, we are much less expensive than most companies, since we maintain a low overhead.
Full Day On-site Support - $1250 per day, or $5000 for five days (plus expenses). Contact us to let us know what you need help with, so we can give you a specific quote.
Remote/Online Assistance - $100/hour to provide assistance via phone or internet in the following areas...
Manage improvement projects (reduce defects and scrap, improve business goals, reduce recurring expenses, etc)
Statistical analysis (data emailed to us, quote with estimated analysis time returned, approval received, summary report with comments sent back when complete)
Quality and statistical consulting and advice over phone (Six Sigma, Lean, PPAP, APQP, QS9000, ISO9000, etc)
Remote/Online Training - $150/hour (includes conferencing and phone service fees) to provide 2 hours or less of training via web conferencing. More than 2 hours at a time should be performed on-site, or split into smaller pieces (i.e a 4-hour class would need to be split into 2 hours over 2 days)
Online training courses and template downloads are now available in the QMSS Store >>>
$99 per hour for online instructor-led training!
